How to pass the identity verification process?
Because of the FICA Act and the Banks Act, we have to verify your identity to give you access to all nice features we have. But it’s easy and takes you less than 2 minutes to get verified!
Key steps to get verified:
It will take us 1-2 business days to verify your submission. We will inform you about the results via SOL app notification, and will message you to the SOL app Chat if any questions or extra information is required - make sure you have the SOL app notifications turned on.
How to upgrade the account?
Acceptable proofs of address:
Not older than three months
Not older than 1 year