How to pass the identity verification process?
Because of the FICA Act and the Banks Act, we have to verify your identity to give you access to all nice features we have. But it’s easy and takes you less than 2 minutes to get verified!
Key steps to get verified:
It will take us 1-2 business days to verify your submission. We will inform you about the results via app notification, and will message you in the SOL app Chat if any questions or extra information required - make sure you have the app notifications turned on.
What documents should you prepare?
Acceptable proofs of address:
Not older than three months
Not older than 1 year